Shipping Policy

Sure! Here’s a professional and clear Shipping Policy tailored to your digital products business in the US and Europe:

Shipping Policy

Last updated: [April 25, 2025]

At 3DGENIX, we specialize in delivering high-quality digital products to customers across the United States and Europe. As a digital-first business, our delivery process is designed to be fast, efficient, and secure.

Delivery Method

All of our products are delivered digitally. There is no physical shipping involved.

Delivery Time

• Instant Delivery: Most products are delivered immediately after purchase via email or account download.
• Up to 1 Hour: In rare cases, delivery may take up to 1 hour, depending on system processing or manual verification.

Delivery Locations

We currently deliver digital products to customers in:

• United States
• All European countries

How You Receive Your Product

Upon successful payment, you will:

• Receive a confirmation email with your download link or access instructions.
• Be redirected to google drive of download page.

Please ensure your email address is entered correctly during checkout to avoid delays.

Didn’t Receive Your Product?

If you haven’t received your digital product within 1 hour, please:

1. Check your spam/junk folder.
2. Contact us at contact@3dgenix.com with your order number.

Refund & Return Policy

Due to the nature of digital products, all sales are final once the product is delivered. Please refer to our [Refund Policy] for more details.